FORWARD TOGETHER

Agenda

The NRF 2021 - Chapter 1 platform is open to all registered attendees.

 

Tuesday, January 12

12:00pm12:30pm EST

2021 predictions on the role technology will play in stores produced by SES-imagotag

12:00pm12:30pm EST

Consumer behavior shifts to online, How to deliver in 2021 produced by Honeywell Safety and Productivity Solutions

Customer-driven commerce: How predictive, personalized digital fulfillment capabilities are transforming consumer experiences online and offline produced by Blue Yonder

Let’s get Phygital! Adjusting instore labor and performance models are key produced by StoreForce

1:00pm1:30pm EST

Delight your customers with experiences they can count on featuring PVH produced by Cisco

How a leading 3PL optimizes fulfillment for online retailers with robot-supported picking produced by Locus Robotics

How Walgreens builds community through stores that are ready for what’s next produced by Toshiba Global Commerce Solutions

The cognitive retailer: Smart retail planning produced by Capgemini

1:00pm1:30pm EST
Vito Labate

Vito Labate

VP and Global Industry Marketing Leader
Capgemini America Inc.
Lindsey Mazza

Lindsey Mazza

Global Consumer Products and Retail Domains Lead
Capgemini
Joyce Chew

Joyce Chew

Smart Retail Planner Delivery Consultant
Capgemini
1:30pm2:00pm EST

AT&T Business interactive discussion: Real talk about retail's accelerated transformation

1:30pm2:00pm EST
Michael Colaneri

Michael Colaneri

Vice President, AT&T Global Business-Retail, Restaurant, Hospitality and Industry Solutions West
AT&T Inc.

IBM interactive discussion: New operating models - Digitally connecting online and offline retail channels

Lucidworks interactive discussion: Speaking your guests' language with lululemon

McFadyen Digital interactive discussion: Beating Amazon at their own game - Retail marketplace best practices

Microsoft interactive discussion: What does data and AI mean to you in your organization?

Stibo Systems interactive discussion: Data transparency: Why the future of retail depends on it

Zebra interactive discussion: Maximizing associate productivity in today’s on-demand economy - A fireside chat with Zebra's CTO

2:00pm2:30pm EST

How Zulily transformed SMS marketing into a platform for discovery and two-way interactions produced by Attentive

The connected customer journey and optimizing store operations with Samsung displays produced by Samsung Electronics America

2:00pm2:30pm EST

The future of data management in a cookie-less world produced by Adobe

The future of digital: Engaging customers beyond the buy button produced by Salesforce

2:00pm2:30pm EST
JC Johnson

JC Johnson

Group VP, Digital Strategy and Innovation
Sally Beauty
2:45pm3:15pm EST

AutoZone’s road to optimization: Improving labor scheduling and reducing labor cost produced by Reflexis Systems, Inc.

2:45pm3:15pm EST
Kevin Tapscott

Kevin Tapscott

VP, Solution Consulting, Americas
Reflexis, now a part of Zebra Technologies

Brand awareness to brand love: Ulta Beauty advances next-gen personalization and loyalty produced by SAS

How customer experience has become the driving force for businesses to persevere through the pandemic produced by HappyOrNot

The future of customer loyalty: Connected, personalized experiences produced by Salesforce

2:45pm3:15pm EST
Matt Marcotte

Matt Marcotte

Global SVP, Retail & Consumer Goods Go to Market
Salesforce
Maria Humphrey

Maria Humphrey

Sr. Director, Retail & CG Global Scale and Strategic Programs
Salesforce
Doug Glazer

Doug Glazer

Sr. Director, Customer Loyalty and Gift Cards
Fanatics

Wednesday, January 13

12:00pm12:30pm EST
1:00pm1:30pm EST
1:30pm2:00pm EST

CI&T interactive discussion: Win customers, not just sales, with a connected retail experience

IBM interactive discussion: Winning consumer trust with blockchain

Microsoft for Startups interactive discussion: Get ahead, stay ahead with startups

Riskified interactive discussion: Account takeover attacks - A customer experience dilemma

Salesfloor interactive discussion: Why leveraging store associates for virtual selling is the competitive advantage in the future of retail

Salesforce interactive discussion: Top 3 ways loyalty drivers have evolved and how retailers can adapt

Toshiba Global Commerce Solutions interactive discussion: CIO conversation on enabling digital commerce in the store

Zebra interactive discussion: Harnessing the true power of optimized inventory performance

2:45pm3:15pm EST

Thursday, January 14

11:00am11:45am EST

The power of vision to reshape retail and the consumer experience

11:00am11:45am EST
Marvin Ellison

Marvin Ellison

President and Chief Executive Officer
Lowe's Companies Inc.
12:00pm12:30pm EST
1:00pm1:30pm EST
1:30pm2:00pm EST

Check Point Software Technologies interactive discussion: Your e-commerce platform is high fashion, what about the security?

Grant Thornton interactive discussion: Driving growth - Strategically shifting M&A strategies for finance and operations

IBM interactive discussion: Climate change - Long-term tactics to consider in retail

Medallia interactive discussion: Agility, empathy, scalability - The 3 traits of today’s retail leaders

o9 Solutions interactive discussion: Optimizing merchandising decisions and end-to-end planning through digital transformation

Salesforce interactive discussion: Building diverse & inclusive workforces

Team8 interactive discussion: The Walmart perspective: Ghost of Christmas past and future

Winshuttle interactive discussion: Imperative of a product information management (PIM) solution as part of a digital transformation strategy

Zebra Prescriptive Analytics interactive discussion: Beyond the buzzwords: How to generate real value through new technology investments

2:00pm2:30pm EST

Google Big Ideas Takeover: Beyond place: Adapting to a boundless retail workplace and shopping experience

2:00pm2:30pm EST
Mike Daoust

Mike Daoust

Managing Director, Chrome Enterprise Customer Team
Google

Google Big Ideas Takeover: Digital transformation strategies for what’s next: A conversation with Bed Bath & Beyond

Google Big Ideas Takeover: How to drive online and offline sales with location intelligence solutions

2:00pm2:30pm EST
Kevin Wu

Kevin Wu

Retail Product Manager
Google Maps Platform
Ben Waltzer

Ben Waltzer

Sales and Business Development Lead
Google Maps Platform

Google Big Ideas Takeover: What’s the deal? Transforming the traditional circular

2:00pm2:30pm EST
2:45pm3:15pm EST

Tuesday, January 19

12:00pm12:30pm EST

4 Steps to creating an online experience that rivals in-store produced by Gladly Software Inc.

Blockchain fuels trust and transparency for consumers produced by IBM

12:00pm12:30pm EST
Raj Rao

Raj Rao

General Manager, Distribution, Industry Platforms
IBM

Jose Antonio Camposano

Executive President
National Chamber of Aquaculture of Ecuador, Sustainable Shrimp Partnership

Boost your on-shelf availability with Captana produced by SES-imagotag

12:00pm12:30pm EST
Loic Oumier

Loic Oumier

EVP, Marketing and Communications
SES-imagotag

Burton Snowboards and Ariat International successfully navigate through the pandemic produced by Infor

12:00pm12:30pm EST
1:00pm1:30pm EST

5 Steps to implementing mobile robots in your operations produced by Koerber Supply Chain Software

1:00pm1:30pm EST
Richard Stewart

Richard Stewart

SVP, Professional Services and Account Management
Koerber Supply Chain

Create meaningful community impact with connected retail operations featuring The Co-operative Group produced by Cisco

Data-driven retail trends: What the 2020 holidays taught us about offline retail in 2021 produced by Placer.ai

Innovation at scale in the retail sector with Bestseller produced by IBM

1:00pm1:30pm EST
Ranjan Sharma

Ranjan Sharma

CIO and Head of SCM, Captive eCommerce & QA
Bestseller India
Cathy Reese

Cathy Reese

IBM Services Practice Leader, Advanced Analytics
IBM
1:30pm2:00pm EST

Alteryx interactive discussion: Emerging retail leaders post COVID-19 shutdown with Signet Jewelers

Aruba, a Hewlett Packard Enterprise company interactive discussion: How to create hyper-aware stores for enhanced experiences and better outcomes

BigCommerce interactive discussion: Maximizing business agility with innovative technology

Medallia interactive discussion: How employee experience impacts your bottom line

Merkle interactive discussion: Capitalizing on the growth of eRetail

Planalytics interactive discussion: Forecasting and managing 2021 performance without meaningful comps

Salesforce interactive discussion: Transform retail operations faster with connected systems and real-time data

1:45pm2:15pm EST
2:00pm2:30pm EST

4 ways to power touchless retail with text messaging produced by Podium

2:00pm2:30pm EST
Katie Osberg

Katie Osberg

Global Retail Partnerships Lead, Business Communications
Google

Driving the digital transformation superhighway produced by Fiserv

2:00pm2:30pm EST

The future of analytics: Starbucks and Tableau - Adapting to drive innovation and connection produced by Salesforce

2:00pm2:30pm EST
Rajesh Naidu

Rajesh Naidu

Vice President Enterprise Data & Analytics Technology, Enterprise Architecture & Emerging Technology
Starbucks

The future of retail is all about always-on, everywhere support: Fireside chat with Zendesk and Birchbox produced by Zendesk

2:45pm3:15pm EST

How forward thinking retailers are responding to COVID-19 with Microsoft Business applications implemented by IBM produced by IBM

2:45pm3:15pm EST

Chuck Schaeffer

Business Sales & Delivery Executive, Microsoft Dynamics ERP & CRM
IBM

Scaling up in the last mile: Meeting demand for more produced by Bringg

2:45pm3:15pm EST
Omer Waysman

Omer Waysman

Director, Global eCommerce & Business Development
DANONE

Taking supplier collaboration to the next level produced by SPS Commerce

2:45pm3:15pm EST
Matt Terry

Matt Terry

Chief Logistics & People Officer
Verishop, Inc

The future of retail is here: Explore how quantum-inspired optimization delivers results for retailers produced by Fujitsu

Thursday, January 21

12:00pm12:30pm EST
1:00pm1:30pm EST

Automated and adaptive supply chain planning: Big Lots’ successful forecasting and replenishment transformation produced by RELEX solutions

How PVH is reshaping its omnichannel retail experience to win and retain customers produced by Forter Inc.

Loblaw Companies Limited leverages IBM to modernize to the cloud produced by IBM

1:00pm1:30pm EST

Retail still rocks: And we built a store in lockdown to prove it produced by Capgemini

1:00pm1:30pm EST
Steve Hewett

Steve Hewett

Global VP, Retail Customer Experience
Capgemini Invent
2:45pm3:15pm EST

AI-enabled forecasting, planning, and merchandising for 2021 and beyond produced by Impact Analytics

2:45pm3:15pm EST

Enabling a retail renewable enterprise with digital core on SAP produced by Capgemini

2:45pm3:15pm EST
John Waymire

John Waymire

Vice President - North America, Consumer Products & Retail
Capgemini

From the beauty counter to the cloud: The Estée Lauder Companies journey produced by IBM

2:45pm3:15pm EST
Andrea Chin

Andrea Chin

Executive Director of Global Consumer Care
The Estee Lauder Companies

The need for hyper-personalization in the new retail digital customer journey produced by Twilio

Friday, January 22

11:00am11:45am EST

Power lunch: Mobilizing and succeeding in volatile times

11:00am11:45am EST
Glenda McNeal

Glenda McNeal

President, Enterprise Strategic Partnerships
American Express
1:00pm1:30pm EST

Fashion's digital transformation

The innovation playbook: Driving technological and innovative change within an enterprise

1:45pm2:30pm EST

Winning through vertical commerce in today's on-demand world

1:45pm2:30pm EST
Erin Andrews

Erin Andrews

Sports Broadcaster, Entrepreneur, and Founder of WEAR by Erin Andrews
WEAR by Erin Andrews