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VIRTUAL
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JAN. 12–14, 19 and 21–22, 2021
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#NRF2021
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CHAPTER 1
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CHAPTER 2
CHAPTER 1
CHAPTER 2
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FORWARD TOGETHER
Agenda
The NRF 2021 - Chapter 1
platform is open to all registered attendees.
All Dates
Tue Jan 12
Wed Jan 13
Thu Jan 14
Tue Jan 19
Thu Jan 21
Fri Jan 22
Print View
Wednesday, January 13
11:00am
–
11:25am EST
Keynote Session
Economic review and outlook: What can the industry expect in the aftermath of unprecedented disruption
11:00am
–
11:25am EST
Keynote Session
Economic review and outlook: What can the industry expect in the aftermath of unprecedented disruption
Full Conference Pass
Simultaneous Interpretation in Portuguese
Matthew Shay
President and CEO
National Retail Federation
Jamie Dimon
Chairman of the Board and Chief Executive Officer
JPMorgan Chase
11:25am
–
11:45am EST
Keynote Session
Navigating disruption to drive sustained growth and balanced business objectives, sponsored by Klarna
11:25am
–
11:45am EST
Keynote Session
Navigating disruption to drive sustained growth and balanced business objectives, sponsored by Klarna
Full Conference Pass
Simultaneous Interpretation in Portuguese
Sara Eisen
“Closing Bell” Co-Anchor
CNBC
Indra Nooyi
Former Chairman and CEO
PepsiCo
12:00pm
–
12:30pm EST
Featured Sessions
Social responsibility initiatives at The Home Depot and Ulta Beauty build authentic relationships
12:00pm
–
12:30pm EST
Featured Sessions
Social responsibility initiatives at The Home Depot and Ulta Beauty build authentic relationships
Full Conference Pass
Simultaneous Interpretation in Portuguese
Stephanie Wissink
Managing Director, Consumer Research
Jefferies
Ron Jarvis
Chief Sustainability Officer
The Home Depot
Kendra Clarke
VP, Data Science & Product Development
sparks & honey
Dave Kimbell
President
ULTA Beauty
The great compression
12:00pm
–
12:30pm EST
Featured Sessions
The great compression
Full Conference Pass
Simultaneous Interpretation in Portuguese
Mitch Joel
Founder
Six Pixels Group Inc.
Exhibitor Big Ideas
7 New Years resolutions for retailers in 2021 produced by Oracle
12:00pm
–
12:30pm EST
Exhibitor Big Ideas
7 New Years resolutions for retailers in 2021 produced by Oracle
Expo Pass
Full Conference Pass
Rose Spicer
Head of Global Retail Marketing
Oracle
How digital native brands master online product experiences produced by Adobe
12:00pm
–
12:30pm EST
Exhibitor Big Ideas
How digital native brands master online product experiences produced by Adobe
Expo Pass
Full Conference Pass
Peter Sheldon
Senior Director, Strategy
Magento, an Adobe Company
Sue Beckett
VP, Digital Marketing and Ecommerce
LoveSac
Retail responses to COVID-19 with lasting impact: Lessons from Shipt and other global brands produced by Scandit Inc.
12:00pm
–
12:30pm EST
Exhibitor Big Ideas
Retail responses to COVID-19 with lasting impact: Lessons from Shipt and other global brands produced by Scandit Inc.
Expo Pass
Full Conference Pass
Christian Floerkemeier
CTO, VP, Product and Co-founder
Scandit
Retail’s first CIO fireside chat and witness protection program produced by enVista
12:00pm
–
12:30pm EST
Exhibitor Big Ideas
Retail’s first CIO fireside chat and witness protection program produced by enVista
Expo Pass
Full Conference Pass
Gene Bornac
Chief Strategy Officer
enVista
12:00pm
–
3:00pm EST
Networking Event
Virtual Expo
12:00pm
–
3:00pm EST
Networking Event
Virtual Expo
Expo Pass
Full Conference Pass
12:30pm
–
1:00pm EST
Exhibitor Big Ideas
Salesforce Unlock the Shopper Journey Lunch and Learn Session: How e.l.f. Beauty builds lasting customer loyalty with Salesforce + Google
12:30pm
–
1:00pm EST
Exhibitor Big Ideas
Salesforce Unlock the Shopper Journey Lunch and Learn Session: How e.l.f. Beauty builds lasting customer loyalty with Salesforce + Google
Expo Pass
Full Conference Pass
Andy Banks
Sr. Manager, Product Management
Salesforce
Laura Fagan
Director, Strategic Partnerships Marketing
Salesforce
Brigitte Barron
Director, CRM & Customer Growth
e.l.f. Beauty
1:00pm
–
1:30pm EST
Equality Lounge
More than mentorship: New ways to foster retail's future female leaders
1:00pm
–
1:30pm EST
Equality Lounge
More than mentorship: New ways to foster retail's future female leaders
Expo Pass
Full Conference Pass
Simultaneous Interpretation in Portuguese
Shelley Zalis
CEO
The Female Quotient
Karen Beebe
Chief Information Officer
vineyard vines
Shannon Gordon
CEO
theBoardlist
Gail Tifford
Chief Brand Officer
WW International Inc.
Exhibitor Big Ideas
Driving agility in retail with AI produced by Dell Technologies
1:00pm
–
1:30pm EST
Exhibitor Big Ideas
Driving agility in retail with AI produced by Dell Technologies
Expo Pass
Full Conference Pass
Azita Martin
GM, AI for Retail and CPG
NVIDIA
Trey McMillian
Retail GM
Dell Technologies
From contact centers to profitable omnichannel experience hubs: Powered by real-time data produced by Treasure Data
1:00pm
–
1:30pm EST
Exhibitor Big Ideas
From contact centers to profitable omnichannel experience hubs: Powered by real-time data produced by Treasure Data
Expo Pass
Full Conference Pass
Nicole Leinbach Reyhle
Founder, Retail Minded & Industry Expert
Retail Minded
Thomas Kurian
Director, Industry Solutions
Treasure Data
Retail 2020: Wow what a year! produced by Microsoft
1:00pm
–
1:30pm EST
Exhibitor Big Ideas
Retail 2020: Wow what a year! produced by Microsoft
Expo Pass
Full Conference Pass
Shelley Bransten
Corporate VP, Retail and Consumer Goods Industries
Microsoft
Christine Putur
EVP, Technology & Operations
REI
Shoppers today are truly omni-channel - Learnings from the grocery segment produced by ACI Worldwide
1:00pm
–
1:30pm EST
Exhibitor Big Ideas
Shoppers today are truly omni-channel - Learnings from the grocery segment produced by ACI Worldwide
Expo Pass
Full Conference Pass
Benny Tadele
VP, Global Merchant Payments Solutions
ACI Worldwide
1:30pm
–
2:00pm EST
Interactive Discussion Room
CI&T interactive discussion: Win customers, not just sales, with a connected retail experience
1:30pm
–
2:00pm EST
Interactive Discussion Room
CI&T interactive discussion: Win customers, not just sales, with a connected retail experience
Retailer Only
Melissa Minkow
Retail Industry Lead
CI&T
IBM interactive discussion: Winning consumer trust with blockchain
1:30pm
–
2:00pm EST
Interactive Discussion Room
IBM interactive discussion: Winning consumer trust with blockchain
Retailer Only
Jason E. Kelley
General Manager, IBM Blockchain Services
IBM
Microsoft for Startups interactive discussion: Get ahead, stay ahead with startups
1:30pm
–
2:00pm EST
Interactive Discussion Room
Microsoft for Startups interactive discussion: Get ahead, stay ahead with startups
Retailer Only
Rachel Peck
Global Lead Startup Business Development
Microsoft
Riskified interactive discussion: Account takeover attacks - A customer experience dilemma
1:30pm
–
2:00pm EST
Interactive Discussion Room
Riskified interactive discussion: Account takeover attacks - A customer experience dilemma
Retailer Only
Ephraim Rinsky
Product Manager, Customer Trust
Riskified
Salesfloor interactive discussion: Why leveraging store associates for virtual selling is the competitive advantage in the future of retail
1:30pm
–
2:00pm EST
Interactive Discussion Room
Salesfloor interactive discussion: Why leveraging store associates for virtual selling is the competitive advantage in the future of retail
Retailer Only
Regina Aiello
Vice President
Pandora and Ben Bridge Jeweler
Salesforce interactive discussion: Top 3 ways loyalty drivers have evolved and how retailers can adapt
1:30pm
–
2:00pm EST
Interactive Discussion Room
Salesforce interactive discussion: Top 3 ways loyalty drivers have evolved and how retailers can adapt
Retailer Only
Natasha Janic
Product Marketing Manager, Industries
Salesforce
Toshiba Global Commerce Solutions interactive discussion: CIO conversation on enabling digital commerce in the store
1:30pm
–
2:00pm EST
Interactive Discussion Room
Toshiba Global Commerce Solutions interactive discussion: CIO conversation on enabling digital commerce in the store
Retailer Only
Kirk Goldman
VP, Business Strategy
Toshiba Global Commerce Solutions
Zebra interactive discussion: Harnessing the true power of optimized inventory performance
1:30pm
–
2:00pm EST
Interactive Discussion Room
Zebra interactive discussion: Harnessing the true power of optimized inventory performance
Retailer Only
Chip Yager
VP, Corporate Strategy
Zebra Technologies
1:45pm
–
2:15pm EST
Featured Sessions
How independent retailers will drive the revitalization of cities and communities in 2021
1:45pm
–
2:15pm EST
Featured Sessions
How independent retailers will drive the revitalization of cities and communities in 2021
Full Conference Pass
Simultaneous Interpretation in Portuguese
Susan Reda
VP, Education Strategy
National Retail Federation
Dax Dasilva
Founder and CEO
Lightspeed
Tomorrow's consumer: Understanding the new normal of cultural and behavioral transformation
1:45pm
–
2:15pm EST
Featured Sessions
Tomorrow's consumer: Understanding the new normal of cultural and behavioral transformation
Full Conference Pass
Simultaneous Interpretation in Portuguese
Eduardo Yamashita
COO
Gouvêa Ecosystem
Karen Cavalcanti
Partner and Co-Founder
mosaiclab
Juliana Azevedo
Brazil Operations General Manager and Local President
P&G
2:00pm
–
2:30pm EST
Exhibitor Big Ideas
Future of retail produced by VMware
2:00pm
–
2:30pm EST
Exhibitor Big Ideas
Future of retail produced by VMware
Expo Pass
Full Conference Pass
Sanjay Poonen
COO
VMware
Identifying the opportunities COVID-19 has created produced by HP, Inc.
2:00pm
–
2:30pm EST
Exhibitor Big Ideas
Identifying the opportunities COVID-19 has created produced by HP, Inc.
Expo Pass
Full Conference Pass
Sandip Kamat
Global Product Management and Strategy
HP Inc.
Scott McCammon
Product Planning, HP Retail Solutions
HP Inc.
Insights from the 2021 dunnhumby Retailer Preference Index for U.S. Grocery produced by dunnhumby
2:00pm
–
2:30pm EST
Exhibitor Big Ideas
Insights from the 2021 dunnhumby Retailer Preference Index for U.S. Grocery produced by dunnhumby
Expo Pass
Full Conference Pass
Guillaume Bacuvier
CEO
dunnhumby
Jumpstart 2021 with touchless experiences produced by Amazon Web Services
2:00pm
–
2:30pm EST
Exhibitor Big Ideas
Jumpstart 2021 with touchless experiences produced by Amazon Web Services
Expo Pass
Full Conference Pass
Kris Zanuldin
Head of Product
Amazon Pay/Alexa Money Domain
Andrei Rebrov
CTO and Co-founder
Scentbird
2:45pm
–
3:15pm EST
Exhibitor Big Ideas
A perspective on global disruption and retail capabilities produced by DXC Technology
2:45pm
–
3:15pm EST
Exhibitor Big Ideas
A perspective on global disruption and retail capabilities produced by DXC Technology
Expo Pass
Full Conference Pass
Deesean Wilson
Global Product Manager - Retail Solutions, Microsoft Business
DXC Technology
Harnessing the power of young talent: Shaping the future of retail produced by SAP
2:45pm
–
3:15pm EST
Exhibitor Big Ideas
Harnessing the power of young talent: Shaping the future of retail produced by SAP
Expo Pass
Full Conference Pass
Kristin Howell
Global VP, Industry Business Unit
SAP
Stacia Andersen
EVP, Merchandising and Customer Experience
PetSmart
How The Home Depot engages frontline workers with Workday produced by Workday
2:45pm
–
3:15pm EST
Exhibitor Big Ideas
How The Home Depot engages frontline workers with Workday produced by Workday
Expo Pass
Full Conference Pass
Scott Smith
VP, Compensation, Benefits and HR Operations
The Home Depot
Jennifer Johnson
Global Industry Marketing Lead - Retail and Hospitality
Workday
React and adapt - Transformation during COVID-19 produced by Retail Zipline
2:45pm
–
3:15pm EST
Exhibitor Big Ideas
React and adapt - Transformation during COVID-19 produced by Retail Zipline
Expo Pass
Full Conference Pass
Jessica Siwy
Sr. Manager, Store Operations
BevMo!
Corey Bouyea
Director, Store Operations
L.L. Bean
Taryn Racin
Manager - Store Communication
American Eagle Outfitters