Matthew Shay
President and CEO
National Retail Federation
FORWARD TOGETHER
Agenda
The NRF 2021 - Chapter 1 platform is open to all registered attendees.
Wednesday, January 13
11:00am–11:25am EST
Economic review and outlook: What can the industry expect in the aftermath of unprecedented disruption
11:25am–11:45am EST
Navigating disruption to drive sustained growth and balanced business objectives, sponsored by Klarna
11:25am–11:45am EST
Sara Eisen
“Closing Bell” Co-Anchor
CNBC
Indra Nooyi
Former Chairman and CEO
PepsiCo
12:00pm–12:30pm EST
Social responsibility initiatives at The Home Depot and Ulta Beauty build authentic relationships
12:00pm–12:30pm EST
Stephanie Wissink
Managing Director, Consumer Research
Jefferies
Ron Jarvis
Chief Sustainability Officer
The Home Depot
Kendra Clarke
VP, Data Science & Product Development
sparks & honey
Dave Kimbell
President
ULTA Beauty
The great compression
7 New Years resolutions for retailers in 2021 produced by Oracle
How digital native brands master online product experiences produced by Adobe
12:00pm–12:30pm EST
Peter Sheldon
Senior Director, Strategy
Magento, an Adobe Company
Sue Beckett
VP, Digital Marketing and Ecommerce
LoveSac
Retail responses to COVID-19 with lasting impact: Lessons from Shipt and other global brands produced by Scandit Inc.
Retail’s first CIO fireside chat and witness protection program produced by enVista
12:00pm–3:00pm EST
12:30pm–1:00pm EST
Salesforce Unlock the Shopper Journey Lunch and Learn Session: How e.l.f. Beauty builds lasting customer loyalty with Salesforce + Google
12:30pm–1:00pm EST
Andy Banks
Sr. Manager, Product Management
Salesforce
Laura Fagan
Director, Strategic Partnerships Marketing
Salesforce
Brigitte Barron
Director, CRM & Customer Growth
e.l.f. Beauty
1:00pm–1:30pm EST
More than mentorship: New ways to foster retail's future female leaders
1:00pm–1:30pm EST
Shelley Zalis
CEO
The Female Quotient
Karen Beebe
Chief Information Officer
vineyard vines
Shannon Gordon
CEO
theBoardlist
Gail Tifford
Chief Brand Officer
WW International Inc.
Driving agility in retail with AI produced by Dell Technologies
1:00pm–1:30pm EST
Azita Martin
GM, AI for Retail and CPG
NVIDIA
Trey McMillian
Retail GM
Dell Technologies
From contact centers to profitable omnichannel experience hubs: Powered by real-time data produced by Treasure Data
1:00pm–1:30pm EST
Nicole Leinbach Reyhle
Founder, Retail Minded & Industry Expert
Retail Minded
Thomas Kurian
Director, Industry Solutions
Treasure Data
Retail 2020: Wow what a year! produced by Microsoft
1:00pm–1:30pm EST
Shelley Bransten
Corporate VP, Retail and Consumer Goods Industries
Microsoft
Christine Putur
EVP, Technology & Operations
REI
Shoppers today are truly omni-channel - Learnings from the grocery segment produced by ACI Worldwide
1:00pm–1:30pm EST
Shoppers today are truly omni-channel - Learnings from the grocery segment produced by ACI Worldwide
Benny Tadele
VP, Global Merchant Payments Solutions
ACI Worldwide
1:30pm–2:00pm EST
CI&T interactive discussion: Win customers, not just sales, with a connected retail experience
IBM interactive discussion: Winning consumer trust with blockchain
Microsoft for Startups interactive discussion: Get ahead, stay ahead with startups
Riskified interactive discussion: Account takeover attacks - A customer experience dilemma
Salesfloor interactive discussion: Why leveraging store associates for virtual selling is the competitive advantage in the future of retail
Salesforce interactive discussion: Top 3 ways loyalty drivers have evolved and how retailers can adapt
Toshiba Global Commerce Solutions interactive discussion: CIO conversation on enabling digital commerce in the store
Zebra interactive discussion: Harnessing the true power of optimized inventory performance
1:45pm–2:15pm EST
How independent retailers will drive the revitalization of cities and communities in 2021
1:45pm–2:15pm EST
Susan Reda
VP, Education Strategy
National Retail Federation
Dax Dasilva
Founder and CEO
Lightspeed
Tomorrow's consumer: Understanding the new normal of cultural and behavioral transformation
1:45pm–2:15pm EST
Eduardo Yamashita
COO
Gouvêa Ecosystem
Karen Cavalcanti
Partner and Co-Founder
mosaiclab
Juliana Azevedo
Brazil Operations General Manager and Local President
P&G
2:00pm–2:30pm EST
Future of retail produced by VMware
Identifying the opportunities COVID-19 has created produced by HP, Inc.
2:00pm–2:30pm EST
Sandip Kamat
Global Product Management and Strategy
HP Inc.
Scott McCammon
Product Planning, HP Retail Solutions
HP Inc.
Insights from the 2021 dunnhumby Retailer Preference Index for U.S. Grocery produced by dunnhumby
Jumpstart 2021 with touchless experiences produced by Amazon Web Services
2:00pm–2:30pm EST
Kris Zanuldin
Head of Product
Amazon Pay/Alexa Money Domain
Andrei Rebrov
CTO and Co-founder
Scentbird
2:45pm–3:15pm EST
A perspective on global disruption and retail capabilities produced by DXC Technology
2:45pm–3:15pm EST
Deesean Wilson
Global Product Manager - Retail Solutions, Microsoft Business
DXC Technology
Harnessing the power of young talent: Shaping the future of retail produced by SAP
2:45pm–3:15pm EST
Kristin Howell
Global VP, Industry Business Unit
SAP
Stacia Andersen
EVP, Merchandising and Customer Experience
PetSmart
How The Home Depot engages frontline workers with Workday produced by Workday
2:45pm–3:15pm EST
Scott Smith
VP, Compensation, Benefits and HR Operations
The Home Depot
Jennifer Johnson
Global Industry Marketing Lead - Retail and Hospitality
Workday
React and adapt - Transformation during COVID-19 produced by Retail Zipline
2:45pm–3:15pm EST
Jessica Siwy
Sr. Manager, Store Operations
BevMo!
Corey Bouyea
Director, Store Operations
L.L. Bean
Taryn Racin
Manager - Store Communication
American Eagle Outfitters