Optoro uses data and real-time decision-making to make returns better for customers, retailers and the planet. Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions of dollars. Optoro offers returns technology that connects a seamless online returns experience with efficient supply chain processing and best in class reCommerce, so that retailers can improve outcomes across all points of the returns lifecycle.
Our solution includes an online returns portal to make returns easy for customers, a data-driven returns management solution to improve processing and route returned goods from the first touch, and a reCommerce solution to sell returns across secondary channels. This means greater value for everyone involved, less waste and a healthier planet.