Richpanel – The CRM for Ecommerce when you want to Eliminate All Support Tickets.
We make Customer Service Fast and Easy for your customers and help Eliminate Support Tickets. Customers resolve their queries within seconds without waiting for an agent and ecom businesses see 40 to 60 % reduction in support tickets. With Richpanel, there are no chatbots to deal with.
You can add Richpanel’s Customer Portal to your existing Helpdesk system OR launch Richpanel’s Customer Portal with our Agent Dashboard. Leading companies like SheThinx, 310Nutrition, Pawz, and Jaxxon have migrated from Zendesk, Gorgias, Kustomer and other helpdesk systems within days.
Richpanel supports Phone, Email, Chat and Social channels, with no need for the customer to repeat any of the information when they switch channels. Customers and Agents have full visibility into all the conversations, across all channels.
Richpanel is pre-integrated with Shopify, Shopify Plus, Magento, WooCommerce, & Salesforce Commerce Cloud.