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Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Industry growth is on the horizon, and today’s technologies need to support both the new consumer and the expanding retailer. Consumers expect contactless transaction options and curbside pick-up services, and expanding brands need to connect with those shoppers at every opportunity – in store, on mobile, and at home. With the power of a highly reliable, scalable, and secure network, it’s all possible. From safe and efficient shopping experiences to memorable brand interactions, learn how digital solutions can help retailers get on a path to growth.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

This discussion will focus on how a hybrid-cloud approach can solve retailers and brands most critical challenges like omnichannel fulfillment and more frictionless customer experience. From more efficient pick and pack and curbside pick-up, to deeper personalization at every customer touch, the ability to integrate essential applications running on-prem with other cloud-based applications and data unleashes better customer experience and bottom-line boosting efficiencies. An open, hybrid cloud platform opens the door to increased innovation and automation, reducing time to market, so you can win any customer.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

lululemon understands that you have to meet customers where they are. Rather than forcing guests to learn their lingo, lululemon leverages guest data to adapt its merchandising to mirror the language of its guests. By using customer signals to inform touch points throughout the journey, guests are provided with the easiest path from discovery to conversion.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Amazon will own 50% of the US ecommerce market in 2021 with over 65% of sales coming from third parties on the Amazon Marketplace. The best way to compete with Amazon is to fight fire with fire, or – in this case – fight marketplace with marketplace.

This interactive session features a discussion of the retail marketplace opportunity, how to build a quality seller network, what’s working for existing marketplace operators, and why 46% of online retailers will consider merging fulfillment networks to compete with Amazon.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Microsoft truly believes that data is the oxygen in the next era of retail. Older systems that generate or trap data make it hard to find new ways to know your customers, empower your employees, optimize your intelligent supply chain, and ultimately, reimagine retail.

So, what do data and AI mean to you in your organization? Join us to discuss ways in which retailers can realize the true value of data by enriching core business process and turning data in actionable insights.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

You’ve seen the numbers - 90 percent of all data was created in the past two years. So, what’s next? How do you create value from mountains of data scattered across increasingly complex, disconnected systems? What role does data - about products, customers, suppliers, locations - play in digital transformation, or addressing evolving customer needs?

In this session, we’ll discuss data transparency and how making data accurate, visible and available everywhere became critical to winning customers across channels. And, why the future of retail depends on it.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Learn how to create an intelligent collaboration network by enabling your associates to be visible, connected and optimally utilized. Sit down with Zebra’s Chief Technology Officer, Tom Bianculli, to discuss how to improve associate communication, increase labor efficiency and convert insights into actions.

Key topics to discuss include:

• intelligent workload optimization
• AI powered forecasting
• prescriptive task management
• enhanced associate engagement and communication

Join this session to discuss how to unify the frontline worker experience and optimize actions at the edge.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

For years, consumers struggled to find the value in BOPIS and curbside pick-up, keeping their paths to purchase siloed. The pandemic taught consumers how to incorporate these connected retail experiences into their routines. CI&T’s latest retail study ranks 10 top retail brands on their blended shopping experiences to determine who the most connected retailers are and will continue to be.

Join CI&T’s Retail Industry Lead, Melissa Minkow & Nordstrom’s Stephanie Di Biase, UX Senior Manager, Enterprise Capabilities as we discuss and uncover how to win customers in the post-pandemic world.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

During this birds-of-a-feather panel, Microsoft for Startups will host CEOs, Founders, and executives from some of our most disruptive startup partners. These leaders have transformed how retail operates in the modern world with their innovative solutions and adaptive nature. They will share their experiences and compounds for success helping some of the world’s largest retailers stay ahead of the innovation curve.

Microsoft for Startups welcome: Eon, Observe.ai, Turnpike Group, Uncrowd, and Tiliter.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Store accounts are central to the merchant-consumer relationship. For merchants, an account represents a stream of future transactions from a loyal customer. And for customers, they’re vehicles for streamlining checkout and accumulating rewards. So when an account is compromised in an Account Takeover (ATO) attack, a customer’s entire lifetime value is at stake.

In this session, Riskified will facilitate a discussion between merchants, to share their experiences protecting their customer accounts. Then, Riskified will give a few tips on best practices for account security.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

As retailers rationalize the store labor model, the winning strategy will be to redefine the role of the associate instead of cutting labor.

Virtual selling is reinventing the role of associates: they can engage in digital outreach, hold two-way conversations with customers, host virtual events, book virtual appointments, shop live with online shoppers, and send personalized product recommendations.

Join us and Ben Bridge Jeweler as we explore how critical trends in conversational sales, intelligent recommendations, and data-driven personalization are the competitive advantage in the future of retail. Regina Aiello, Vice President at Ben Bridge Jeweler will share how they are leveraging virtual selling to transform the way their store associates serve online customers.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

The way customers interact with retailers is always evolving and many retailers have had to accelerate their path to digital transformation, with proximity and convenience no longer the sole determinants of loyalty. How can retailers best equip their loyalty strategy and programs to adapt to this evolution?

Join Salesforce’s retail and loyalty leaders and Trailblazers from our partner, PK to learn more about how Loyalty Management prepares you to best address the evolution of loyalty to create meaningful relationships with your customers.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

The global pandemic had accelerated the need to utilize stores for digital commerce, whether that’s for home delivery or pickup, curbside or in-store. This session will discuss the ramifications of these requirements, exploring how retailers have responded, and answer questions of whether home delivery can be profitable. Can retailers continue to outsource parts of the digital commerce value chain without sacrificing the customer relationship, data, and/or profits?

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Learn how to take a data-driven approach to your inventory transformation leading to greater visibility and accuracy. Sit down with Zebra’s VP of Corporate Strategy, Chip Yager, to discuss how to improve order fulfillment and on-shelf availability for greater customer satisfaction.

Key topics to discuss include:

• prescriptive analytics to identify out-of-stocks
• intelligent automation to reduce labor costs
• RFID to improve inventory visibility

Join this session to discuss how to tap into a full range of store inventory intelligence and kick start your journey to optimized inventory.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Successful retailers are achieving growth by strategically approaching M&A with new precision as they look to protect their core and for new revenue sources. Finance and corporate development executives aiming to be even more effective value stewards are invited to engage in a lively discussion around driving profitable growth. Join Grant Thornton professionals, where perspectives will be shared across various retail subsectors to equip you with new skills for a reimagined M&A strategy.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

This year’s crisis caused a surge of new experiences, reinventing shopping for everyone. How have some retail brands been able to outpace and outperform the market, while others have not? Today’s leading retail organizations have capitalized on the unprecedented opportunity to use customer experience to propel the momentum of their innovations forward. Join this interactive session, to learn how the insights and practices experience management provides can hasten your ability to steer, adapt and scale solutions that will win customers in the new normal.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Change in the market is accelerating. How can online platforms create efficiencies in merchandising and optimize assortments across channels with real-time market and customer data?

Discover how o9’s AI/ML based Integrated Business Planning software platform, or ‘digital brain’ can streamline and automate your end-to-end planning. By predicting customer demand to improve forecast accuracy or using predictive analytics to determine the optimal omnichannel assortment mix, o9’s digital brain offers marked improvements on performance, profitability and customer experience.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Studies consistently show that diverse and inclusive workforces drive better business performance. In a 2019 McKinsey & Company analysis, companies with high ethnic and cultural diversity on executive teams outperformed those in the bottom quartile by 36% in profitability.

As retail reimagines its future, diverse and inclusive workforces are more imperative than ever for business recovery. Join this panel discussed hosted by Molly Ford, VP of Global Equality Programs at Salesforce, on how retailers are addressing and prioritizing equality to build better workforces.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

This session topic has changed to:

The road to 24% eCommerce sales

Israel is a great case study for innovation and rapid agility. Join us for a discussion on how Shufersal, Israel's largest retailer, transformed their eCommerce so that it equals 24% of all income.

We will discuss the mechanics and technology, marketing objectives and methods, data models and AI, and best practices to make your eCommerce work for you and for your brick and mortar.

This 30-minute session intends to provide an opportunity for practical insights along with a peer-to-peer discussion, Chatham house rules.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

How to Position Your Business to Drive Growth in a Rapidly Evolving Digital Space

Today, more than ever, product businesses and retailers are positioning around digital. Digital is no longer a buzzword, it’s a transformational capability that attracts customers, drives sales, improves profits and separates the competition. Nevertheless, companies continue to underinvest in key IT systems that drive digital capability. Businesses running e-commerce sites and digital platforms without an integrated PIM solution, may be missing the boat. We will explore the power of PIM solutions to drive great customer experiences in a rapidly evolving digital space.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Getting funding and business support for new technology like prescriptive analytics isn’t impossible, especially for critical operations like supply chain, store operations or loss prevention. You just need to convince your leadership to provide business support – which requires skipping the tech-heavy buzzwords and connecting with business-side leadership around what they value most: cost savings, efficiency and real, fast ROI.

Join Zebra Analytics GM Guy Yehiav to learn how to successfully secure budget for new technology by being strategic in your conversations with leadership.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

When the COVID-19 pandemic came in March, Signet Jewelers closed all its North American locations. A few months later they were back in business—and prepared for the transition.

They used data to help drive the decision; Brian Strickland, VP of Enterprise Analytics at Signet Jewelers will share how they analyzed market readiness, employee safety, customer needs, and more to create a strategic plan for re-opening.

Thanks to their digital first approach, use of advanced analytics and strategic reopening strategy, Signet Jewelers saw 15% growth in Q3 2020.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

In today’s increasingly competitive environment, savvy retailers like Tractor Supply Company and H-E-B are creating hyper-aware stores – leveraging their networks to do more than connect devices and secure payment data. Edge IoT devices such as sensors, cameras, and voice communicators, combined with context such as location and identity, can provide real-time insights to understand space utilization, improve customer experiences, and drive better store operations. Join Tractor Supply, H-E-B, and Aruba to learn how you can begin making the transition to hyper-aware. US and Canada retailers will receive a $50 DoorDash gift card for attending!

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Even with a vaccine, we’ll be feeling the pandemic’s impact across the 2021 landscape. In this session, we’ll talk about the where, why and how of shopping today, and how retailers can stay agile to meet shoppers’ omnichannel needs. The strongest omnichannel strategy has to hold up inside the business as much as outside. That means orchestration of data and systems to keep all the parts of your business seamlessly connected. It’s time for technology to take its seat at the strategy table.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

The value of retail’s in-store associates is growing considerably during these ever-changing times. Research shows that positive experiences with employees not only improve consumer’s overall shopping experience but inspires them to visit more frequently and spend more with the brand. With success or failure so heavily tied to how well frontline employees engage with customers, retailers that invest in employees will reap dividends. Join this interactive session to learn how to implement a winning employee experience strategy for retail.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Over the past 18-24 months, there has been a surge in Retail Media Networks (RMNs) with retailers looking to maximize the use of first-party data, personalize experiences, build a new revenue stream and innovate across an evolving retail landscape.

Join this interactive session to learn about:

• The evolving landscape and how retailers should adapt to be successful
• The role of the retail media network
• The challenges retailers face and how organizations can scale their co-op or digital media offering
• The importance of partnership with CPGs, technology and platform partners

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

As a path out of the pandemic emerges, so too do the prospects for returning to more normal sales trends and operations. COVID-19 has created long-term impacts, but retailers also face a more immediate challenge: How do we gauge performance and plan ahead without meaningful comps? Coming off a year where consumer buying behavior changed so dramatically makes this difficult, but there are COVID-19-proof demand signals - such as weather - that retailers are using to clearly evaluate results and identify opportunities for sales growth.

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Shoppers are embracing digital shopping platforms faster than ever before and expect real-time engagement via every channel. Hear directly from global retailer Sally Beauty to learn how they were able to quickly pivot their operations to deliver a superior online shopper experience.

• Hear about their ship-from-store and BOPIS strategy
• Discover the steps they took to shift their B2B and B2C business online
• Understand the importance of connected systems and APIs to their retail operations