January 142:45 pm–3:15 pm
With nationwide store closures and consumers prioritizing safety via social distancing, COVID-19 instantly threw the industry into crisis. While many retailers were unable to cope with the pandemic, Dick’s Sporting Goods persevered due, in large part, to their successfully executed digital omni-channel strategy and investments in cloud-native technology. In this session, Jay Piskorik, Director of Platform Engineering, will share how Dick’s Sporting Goods positioned themselves for success by quickly pivoting its BOPIS offering to include contactless curbside pickup; meeting the customers where they are.
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