January 141:45 pm–2:15 pm
An industry already in flux, retail faced seismic disruption in 2020. Ready or not, consumers and retailers had to make the leap to digital like never before. But the story isn’t about COVID-19—it’s about change. Because that’s the only constant. Join NCR’s David Wilkinson, President & GM of NCR Retail, for a fireside Q&A with Becca Coggins, Senior Partner at McKinsey to discover the technologies giving retailers the agility to adapt. They will explore today’s big technology advances in store virtualization, touchless self-checkout, next-generation retail architecture, and why now is the time to invest—not rest.