January 122:00 pm–2:30 pm
Retail has been evolving as the age of .com has become the dominate force in the market. The global pandemic pushed retailers to reexamine the customer journey and turn to technology to drive innovation and operational efficiency. Join Samsung’s Parrish Chapman and the Founder and CEO of Consumers in Motion Group, Dan Hodges, for a deep dive into how retailers are merging the online and offline shoppers journey and how a sound content management strategy can increase a retailer’s overall ROI.
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