FORWARD TOGETHER

The future of customer loyalty: Connected, personalized experiences produced by Salesforce

Tuesday
January 12
2:45 pm3:15 pm

What drives customer loyalty? Our Trailblazers and Salesforce leaders share their thoughts on the future of loyalty. Learn how our Trailblazers rethought their Loyalty program to connect to shoppers and how Loyalty can be at the center of your customer experience.

Join us as we discuss:
Evolving loyalty beyond traditional earn & burn
The importance of personalization and experiential programs
Creating a connected ecosystem as a key component of successful loyalty strategies
How to build meaningful relationships with their customers through connected, personalized experiences

* Adding a session to your calendar does not provide access to or admission to this event. You must register to attend this session.

Doug Glazer

Doug Glazer

Sr. Director, Customer Loyalty and Gift Cards
Fanatics
Maria Humphrey

Maria Humphrey

Sr. Director, Retail & CG Global Scale and Strategic Programs
Salesforce
Matt Marcotte

Matt Marcotte

Global SVP, Retail & Consumer Goods Go to Market
Salesforce

Sponsored By: