January 132:45 pm–3:15 pm
There is a younger, more diverse, and technology savvy consumer that is looking to connect with brands in more ways than ever before. Retailers that understand and embrace these dynamics are recruiting, hiring, and empowering young talent across their organizations. Hear from Stacia Andersen, EVP of Merchandising and Customer Experience, PetSmart and a panel of graduates from the Terry J. Lundgren Center for Retailing on how the future of retail will be shaped by new practices, new technologies, and empowered associates.
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