FORWARD TOGETHER

How customer experience has become the driving force for businesses to persevere through the pandemic produced by HappyOrNot

Tuesday
January 12
2:45 pm3:15 pm
Customer habits and behaviors have changed rapidly over the past few months. The pandemic has forced retailers to modify strategies and plans  -  some retailers have been forced into survival mode, some have had to invest heavily in e-commerce, and some are focusing on the customer experience. It is now more important than ever to focus on your customer. In this 30-minute discussion, the conversation centers around how the customer experience has become the driving force for businesses to persevere through the pandemic. 

* Adding a session to your calendar does not provide access to or admission to this event. You must register to attend this session.

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