January 131:45 pm–2:15 pm
The COVID-19 pandemic accelerated the digital transformation of the global retail industry. Independent businesses that strategically leaned on technology, including advanced analytics and omnichannel sales strategies, not only survived the challenges of 2020 but led the reinvention of retail, transformed customer service and overhauled the brick-and-mortar experience. Join Lightspeed founder and CEO, Dax Dasilva to learn more about the tools, tactics and technology this segment of complex businesses will use to be successful in 2021, and how their innovation will drive the economic recovery of our cities and communities in a post-COVID-19 world.
* Adding a session to your calendar does not provide access to or admission to this event. You must register to attend this session.