How Sally Beauty delivers continuous omnichannel innovation produced by IBM

January 21
12:00 pm12:30 pm
The customer demand to buy differently is driving seismic shifts in omnichannel fulfillment. Learn how Sally Beauty is taking bold bets on technology to deliver more dynamic customer experiences. In this session, you’ll hear how omnichannel fulfillment does not have to be an intense project if you have the correct foundation in place. This session is perfect for technology and customer experience leaders who want to better understand retail use cases for AI and practical steps for integration.

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Kevin Reese

Kevin Reese

Market Leader – Distribution, AI Applications

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