January 1312:00 pm–12:30 pm
Join CIOs from multi-million/billion dollar retail organizations for an interactive conversation as they discuss how they thrived in 2020 and are positioned to accelerate omnichannel transformation and customer-centric commerce in 2021. Some participants' identities may be concealed on video chat to protect their identities and trade secrets. We’ll cover topics including: successful omnichannel fulfillment strategies, customer experience improvements, technology roadmaps, inventory optimization and much more. This session promises to be highly engaging, revealing, fun and educational!