Shoppers today are truly omni-channel - Learnings from the grocery segment produced by ACI Worldwide

The shift toward digital commerce accelerated by the COVID-19 pandemic changed the way we shop and pay for our groceries. Following a new survey, ACI revealed that 65 million new customers are available to grocers who offer touchless payments. Grocers and general retailers must adjust their offerings to meet consumers’ omni-channel buying preferences. 

In this session, we will discuss key learnings from the research, including preferred digital payment methods, differences in omni-channel buying behaviors by demographic, and how omnichannel payments can protect and enhance your brand.