FORWARD TOGETHER

The untapped ROI of caring post-sales produced by Shipup

Thursday
January 21
2:00 pm2:30 pm
Caring for your customers is more important than ever, yet it’s difficult to genuinely show customers you care in a cost-effective way. In this session, we introduce Jeoffrey Jouannet, expert when it comes to caring for millions of orders per year in seven different languages all while scoring a 77pt NPS. We’ll discuss the ROI that’s not that hard to create just by following some clear KPIs and making sure your customers and employees feel the love!

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