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This has been an unprecedented time, with the retail industry showing tremendous resilience, agility and leadership in the face of a global pandemic. It's with that spirit that the National Retail Federation moved Retail's Big Show to a virtual event in January 2021.

NRF 2021: Retail’s Big Show – Chapter One addressed the immediate needs facing retailers. It was a jumping-off point that lead the retail industry forward until we meet in person again at NRF 2022.


All sessions and exhibitor materials will be available to registered attendees on-demand on the NRF 2021 - Chapter 1 platform for 30 days following the last day of the event.


Retail doesn’t stop. We won’t pause, we won’t rewind. Instead, we move forward together. But in retail, forging ahead means nothing if you don’t know where you’re going, or who you’re going with. While none of us can predict the future, the best brands can prepare for it — with agile systems that allow them to learn fast, fail forward and scale with purpose. All the while knowing that disruption isn’t an event, it’s a constant.

Retail’s Big Show. It’s where innovative brands big and small come together to assess, learn and move forward with focus. Where the talks, tech and talent of tomorrow prepare us for the people of tomorrow. Where we learn what’s new, what’s next and what to look out for. Where our industry moves ahead and stays ahead — as one.

NRF 2021: Let’s move forward, together.

Let's move forward, together.

Virtual Conference bag