International Resources

All across the globe,
we move forward together.

This year, the speed of change requires a change of schedule. That’s why in 2021, instead of having just one Big Show, we’re having two. A virtual show in January and an in-person show in New York City in June. Each will feature the big ideas, big speakers, and big opportunities you’ll need for that moment and beyond. Real time inspiration to deliver real maximum impact.

We hope you can join us both digitally in January and then physically in June so we can all move forward, together.


All sessions and exhibitor materials will be available to registered attendees on-demand on the
NRF 2021 - Chapter 1 platform for 30 days following the last day of the event.


International Attendee (FAQ's)


When is NRF 2021: Retail’s Big Show Chapter One?

NRF 2021 - Chapter One will be held virtually Jan. 12–14, 19 and 21–22, 2021.

How much does it cost to attend?

Retail and Non-Retail rates:

NRF MEMBERS: Ranges from $295 to $395 (depending on the registration date, see event website for prevailing rates)

NON-MEMBERS: Ranges from $395 to $495 (depending on the registration date, see event website for prevailing rates)

NOTE: After January 6, 2021 rates will go up for Members to $595 and non-members to $695.

Individual RETAIL Expo Pass: FREE (after January 6, the cost will be $195)

Non-Retail Expo Pass: NOT AVAILABLE, must purchase a full conference pass

How can I register to attend?

Registration is now open. To register to attend  NRF 2021 – Chapter One please Click Here.

What is included in the Full Conference Pass?

Access to the Keynotes, Featured Stages, Exhibitor Big Ideas, and Expo.  Retailers get access to the matchmaking/schedule a meeting function as well as access to the Interactive Discussion Rooms hosted by exhibitors (limited to the first 50 retailers).

How do I know if my company is a retailer?

For information regarding industry definitions please Click Here.

How Can I Become a NRF Member?

To become a NRF Member please contact:

Is translation available?

Simultaneous interpretation in Portuguese Only. Keynotes, Featured Stage sessions as well as Equality Lounge sessions will be offered for a fee. (Exhibitor Big Ideas sessions and videos that are part of a presentation will not be interpreted.)

What to expect from the Expo?

You can visit hundreds of exhibitors in their virtual booths where you can text chat, download information and watch exhibitor posted videos.

Scheduling an Exhibitor meeting?

Once registered, retailers will be able to pre-schedule one on one meetings with exhibitors starting December 12 through the event link. Meetings will take place during the event.

What are the technical requirements to access NRF 2021: Retail's Big Show - Chapter One?

System Requirements:
    • Windows 7 or higher, Mac OS X 10.6 or higher
    • Ability to view video on YouTube and Vimeo
Supported desktop browsers:
    • Google Chrome 45+
    • Mozilla Firefox 49+
    • Safari 10+
    • Microsoft Edge 15+
Supported mobile browsers: 
    • Chrome 45+, Safari 10+ (iOS)
Internet Connection: 
    • 5-10mbps download speed is recommended

For retail companies headquartered outside the USA

Contact Susan Cuevas for more information.

For exhibitor or sponsor questions

Contact Tami Sakell, Sr. Director, Exhibit & Sponsorship Sales at (202) 661-3044.