FORWARD TOGETHER

Jeoffrey Jouannet

Jeoffrey Jouannet
Jeoffrey Jouannet
VP, Care and Retention
Japhy

Speaking in:

Thursday
January 21
2:00 pm2:30 pm
EST
Caring for your customers is more important than ever, yet it’s difficult to genuinely show customers you care in a cost-effective way. In this session, we introduce Jeoffrey Jouannet, expert when it comes to caring for millions of orders per year in seven different languages all while scoring a 77pt NPS. We’ll discuss the ROI that’s not that hard to create just by following some clear KPIs and… Read more