FORWARD TOGETHER

Nicole Leinbach Reyhle

Founder, Retail Minded & Industry Expert

Retail Minded

Nicole Leinbach Reyhle is the Founder of RetailMinded.com, a well-respected worldwide retail industry resource providing leading business insight since 2007. Reyhle’s work has been featured in Forbes, Entrepreneur, the UK’s Telegraph and other B2B publications. Author of the McGraw-Hill book “Retail 101: The Guide to Managing and Marketing Your Retail Business”, a recognized worldwide top retail thought leader since 2015, and a retail “futurist” for IBM, Reyhle is also the Co-Founder of the Independent Retailer Conference. Learn more about Reyhle at RetailMinded.com

Speaking in:

Wednesday

January 13

1:00 pm–1:30 pm
EST

From contact centers to profitable omnichannel experience hubs: Powered by real-time data produced by Treasure Data

Many retailers had to alter business operations and uplevel digital competency to accommodate pandemic-induced changes. Contact centers emerged as a critical engagement channel in the customer journey. To deliver a profitable, truly omnichannel customer experience, teams across the organization need real-time access to holistic customer data.

In this session, industry experts… Read more