Nicole Leinbach Reyhle

Nicole Leinbach Reyhle
Nicole Leinbach Reyhle
Founder, Retail Minded & Industry Expert
Retail Minded
Nicole Leinbach Reyhle is the Founder of, a well-respected worldwide retail industry resource providing leading business insight since 2007. Reyhle’s work has been featured in Forbes, Entrepreneur, the UK’s Telegraph and other B2B publications. Author of the McGraw-Hill book “Retail 101: The Guide to Managing and Marketing Your Retail Business”, a recognized worldwide top retail thought leader since 2015, and a retail “futurist” for IBM, Reyhle is also the Co-Founder of the Independent Retailer Conference. Learn more about Reyhle at

Speaking in:

January 13
1:00 pm1:30 pm

Many retailers had to alter business operations and uplevel digital competency to accommodate pandemic-induced changes. Contact centers emerged as a critical engagement channel in the customer journey. To deliver a profitable, truly omnichannel customer experience, teams across the organization need real-time access to holistic customer data. 

In this session, industry experts… Read more