Ville Levaniemi

Ville Levaniemi
Ville Levaniemi
HappyOrNot Ltd
Ville Levaniemi is Executive VP of Strategic Alliances and co-founder of HappyOrNot, the company behind the innovative and globally recognized Smiley feedback reporting system, which empowers companies to develop their business by improving their customer experience and employee engagement.

Ville is an entrepreneur with a background in software and the gaming business in Europe and the USA, having over 15 years of experience in international marketing and sales, and 17 years of experience in B2B sales and marketing of software services and products.

Ville has held board member roles in several technology and services companies, and strengthened HappyOrNot’s position in the US market by leading the launch of HappyOrNot Americas Inc., including the US-based sales and customer care operations. Ville’s extensive experience and network in Europe and USA, combined with his expertise in organizational management, operations, and people development, are integral to his key role at HappyOrNot.

Speaking in:

January 12
2:45 pm3:15 pm
Customer habits and behaviors have changed rapidly over the past few months. The pandemic has forced retailers to modify strategies and plans  -  some retailers have been forced into survival mode, some have had to invest heavily in e-commerce, and some are focusing on the customer experience. It is now more important than ever to focus on your customer. In this 30-minute discussion, the… Read more