The only thing we know for certain is that our customers are uncertain. Preliminary research shows that the collective consumer sentiment is shifting weekly and we are struggling as a society with our level of precautionary measures, our patience for staying at home and our fear of contracting the virus. We want to reverse the clock and go back to what was "normal" but that's not an option right now. And all of this is affecting how we shop, where we shop and what we are shopping for.
As consumers return to physical stores, how can retailers build end-to-end transactional experiences that users will find comfortable and safe? Some like Verizon -a veritable lifeline for consumers -began recreating the minute Covid-19 hit; others, like Suit Supply had more time to shape the next normal.
The virtual Expo connects you directly with the industry's leading solution providers, giving you the chance learn about the latest tech, hold private chats with exhibitors, view product demos and more.