In separate fireside chats, hear from two of the industry’s most insightful leaders who have re-imagined their respective businesses with a stern focus on the customer first and foremost.
What brings consumers comfort these days? Chances are most would say one of two things – food and pets. Each category is formidable in its own right, but during times of mandated social distancing and “bubble life,” consumers are drawn to the cozy warmth of their furry friends and the contentment of a great burger and smooth shake.
The most opportunistic point of view is that "from crisis comes immense opportunity." This year that edict remains more relevant than ever. In this mainstage session, hear how retail has risen to the occasion to re-imagine the experience in the most unusual of times. In back-to-back fireside chats, leaders from high-end luxury department store Saks Fifth Avenue and prominent athletic apparel company lululemon share their companies' journeys in thinking differently to meet the immense challenges this year has brought to bear.
If 2020 has taught us nothing else, deft leadership shines brightest in times of immense challenge. In successive fireside discussions, attendees will hear from influential female leaders who continue to steward large organizations with resilience and agility through a year of unprecedented change.