FORWARD TOGETHER

Retailer Only

Tuesday
January 12
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

lululemon understands that you have to meet customers where they are. Rather than forcing guests to learn their lingo, lululemon leverages guest data to adapt its merchandising to mirror the language of its guests. By using customer signals to inform touch points throughout the journey, guests are provided with the easiest path from discovery to conversion.

Tuesday
January 12
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Amazon will own 50% of the US ecommerce market in 2021 with over 65% of sales coming from third parties on the Amazon Marketplace. The best way to compete with Amazon is to fight fire with fire, or – in this case – fight marketplace with marketplace.

Tuesday
January 12
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Microsoft truly believes that data is the oxygen in the next era of retail. Older systems that generate or trap data make it hard to find new ways to know your customers, empower your employees, optimize your intelligent supply chain, and ultimately, reimagine retail.

Tuesday
January 12
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

You’ve seen the numbers - 90 percent of all data was created in the past two years. So, what’s next? How do you create value from mountains of data scattered across increasingly complex, disconnected systems? What role does data - about products, customers, suppliers, locations - play in digital transformation, or addressing evolving customer needs?

Tuesday
January 12
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Learn how to create an intelligent collaboration network by enabling your associates to be visible, connected and optimally utilized. Sit down with Zebra’s Chief Technology Officer, Tom Bianculli, to discuss how to improve associate communication, increase labor efficiency and convert insights into actions.

Key topics to discuss include:

Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

For years, consumers struggled to find the value in BOPIS and curbside pick-up, keeping their paths to purchase siloed. The pandemic taught consumers how to incorporate these connected retail experiences into their routines. CI&T’s latest retail study ranks 10 top retail brands on their blended shopping experiences to determine who the most connected retailers are and will continue to be.

Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Sustainability is at the heart of value for today’s consumers. They expect companies to take better care of the environment, source their products responsibly, align with values they believe in and demonstrate trust and accountability. Blockchain offers the ability to follow the lifecycle of a product from origin, to consumption, to recycle offering the unquestionable story of what we consume in this interconnected world.
Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

During this birds-of-a-feather panel, Microsoft for Startups will host CEOs, Founders, and executives from some of our most disruptive startup partners. These leaders have transformed how retail operates in the modern world with their innovative solutions and adaptive nature. They will share their experiences and compounds for success helping some of the world’s largest retailers stay ahead of the innovation curve.

Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Store accounts are central to the merchant-consumer relationship. For merchants, an account represents a stream of future transactions from a loyal customer. And for customers, they’re vehicles for streamlining checkout and accumulating rewards. So when an account is compromised in an Account Takeover (ATO) attack, a customer’s entire lifetime value is at stake.

Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

As retailers rationalize the store labor model, the winning strategy will be to redefine the role of the associate instead of cutting labor.

Virtual selling is reinventing the role of associates: they can engage in digital outreach, hold two-way conversations with customers, host virtual events, book virtual appointments, shop live with online shoppers, and send personalized product recommendations.

Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

The way customers interact with retailers is always evolving and many retailers have had to accelerate their path to digital transformation, with proximity and convenience no longer the sole determinants of loyalty. How can retailers best equip their loyalty strategy and programs to adapt to this evolution?

Wednesday
January 13
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Learn how to take a data-driven approach to your inventory transformation leading to greater visibility and accuracy. Sit down with Zebra’s VP of Corporate Strategy, Chip Yager, to discuss how to improve order fulfillment and on-shelf availability for greater customer satisfaction.

Key topics to discuss include:

Thursday
January 14
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Studies consistently show that diverse and inclusive workforces drive better business performance. In a 2019 McKinsey & Company analysis, companies with high ethnic and cultural diversity on executive teams outperformed those in the bottom quartile by 36% in profitability.

Thursday
January 14
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

This session topic has changed to:

The road to 24% eCommerce sales

Israel is a great case study for innovation and rapid agility. Join us for a discussion on how Shufersal, Israel's largest retailer, transformed their eCommerce so that it equals 24% of all income.

Thursday
January 14
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Getting funding and business support for new technology like prescriptive analytics isn’t impossible, especially for critical operations like supply chain, store operations or loss prevention. You just need to convince your leadership to provide business support – which requires skipping the tech-heavy buzzwords and connecting with business-side leadership around what they value most: cost savings, efficiency and real, fast ROI.

Tuesday
January 19
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

When the COVID-19 pandemic came in March, Signet Jewelers closed all its North American locations. A few months later they were back in business—and prepared for the transition.

They used data to help drive the decision; Brian Strickland, VP of Enterprise Analytics at Signet Jewelers will share how they analyzed market readiness, employee safety, customer needs, and more to create a strategic plan for re-opening.

Tuesday
January 19
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Over the past 18-24 months, there has been a surge in Retail Media Networks (RMNs) with retailers looking to maximize the use of first-party data, personalize experiences, build a new revenue stream and innovate across an evolving retail landscape.

Join this interactive session to learn about:

Tuesday
January 19
1:30 pm2:00 pm

Open to Retailers with a Full Conference or Expo Pass. Space is limited to 50 individuals, on a first-come, first-served basis.

Shoppers are embracing digital shopping platforms faster than ever before and expect real-time engagement via every channel. Hear directly from global retailer Sally Beauty to learn how they were able to quickly pivot their operations to deliver a superior online shopper experience.